55 Game - Privacy Policy

Information we collect

Account and registration data

When you register on 55 Game, we collect your username, email address, date of birth, and the password you create (stored in hashed form). If you sign in through a third-party provider, we receive only the profile data that provider shares with us.

Gameplay and transaction data

55 Game records game session activity, wagering history, deposit and withdrawal amounts, payment method details (card or UPI token, we do not store full card numbers), and any bonuses or promotional credits applied to your account.

Device and technical data

We automatically collect your IP address, device type, operating system, browser version, and session timestamps. This information is used for security monitoring, fraud prevention, and to keep 55game.io running reliably.

Communications

If you contact our support team or respond to surveys, we retain the content of those communications along with your contact details and the date of correspondence.

Cookies and tracking technologies

55 Game uses cookies, local storage, and similar technologies to maintain your login session, remember your preferences, and analyse aggregate site usage. You can manage cookie preferences through your browser settings; disabling certain cookies may limit site functionality.

How we use your information

Providing and operating the service

We use your data to create and maintain your 55 Game account, process deposits and withdrawals, deliver gameplay features, and send you transactional notifications such as payment confirmations and security alerts.

Legal and regulatory compliance

As a real-money gaming platform operating under applicable Indian law, 55 Game is required to verify your identity (KYC), retain financial records, and report certain transactions to competent authorities. We process data for these purposes on the basis of legal obligation.

Security and fraud prevention

We analyse account activity, device signals, and IP data to detect unauthorised access, collusion, and fraudulent transactions. Where we identify a credible threat, we may suspend access and share relevant data with law enforcement or payment processors.

Service improvement and analytics

Aggregated and anonymised usage data helps us understand how players interact with 55game.io, which games are most popular, and where technical issues arise. This analysis does not identify you individually.

Marketing and promotions

With your consent, we may send you promotional offers, tournament announcements, and personalised recommendations by email or in-app notification. You may withdraw consent at any time by clicking "Unsubscribe" in any marketing email or adjusting notification settings in your account.

Retention

We retain personal data for as long as your account remains active and for a minimum of five years thereafter to satisfy financial record-keeping requirements. Data used solely for marketing is deleted promptly upon withdrawal of consent.

Your rights

Access and portability

You have the right to request a copy of the personal data 55 Game holds about you, including your account details, transaction history, and communication records. Where technically feasible, we will provide this data in a structured, machine-readable format.

Correction

If any information we hold is inaccurate or incomplete, you may update it directly in your account settings or submit a correction request to our support team. We will action verified corrections within 15 business days.

Deletion

You may request deletion of your personal data. We will erase data that we are not legally required to retain. Data subject to regulatory retention obligations (such as financial transaction records) will be securely archived and not used for any other purpose until the retention period expires.

Restriction and objection

You may ask us to restrict processing of your data while a correction or objection request is pending. You may also object to processing carried out on the basis of our legitimate interests; we will cease that processing unless we can demonstrate compelling grounds that override your interests.

Withdrawal of consent

Where we rely on your consent to process data (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal.

How to exercise your rights

Submit a request by emailing [email protected]. We will acknowledge your request within 72 hours and respond in full within 30 days. We may ask you to verify your identity before processing the request.

Contact us

For privacy-related questions or to exercise your data rights, email us at [email protected]. We aim to respond to all enquiries within 3 business days.